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iWISERS — a social intelligence company

See the Change
Build the Culture

A social and data intelligence agency that tracks every conversation about your brand and tells you what to do with it.

Trusted by 250 APAC brands, 8000+ projects deep

SocialIntelligence

The Lab

The social listening and intelligence Lab is where we track what people actually say about your brand through posts, reviews, and comment-section brawls about your niche and brand, decoded into intel about what to do next, before your competitor figures it out.

CreativeCreation

The Forgery

Social media management built from evidence: content, campaigns, community, and paid, built on the intel on what your audience wants.

How we readthe data

APAC runs on sarcasm, slang, and six languages in one sentence.

A monitoring tool will see "wah, best brand ever" next to an eye-roll emoji and file it away as a compliment. It has no way of hearing the sarcasm, the Manglish, or the moment someone slips mid-sentence into Tamil or Thai. Our analysts live in these markets, so they catch everything a dashboard flattens and get you real insights.

Our process

Pick any step to see what it means in practice.

We builtour ownscoreboard

Four scores we've run since 2016.

Brand Equity Score

This tracks how aware people are of you and how much they genuinely like you, as one moving number. We've raised GSC's by 50% since 2017.

Social NPS

This measures whether people would actually recommend you, based on what they say unprompted rather than a survey they'd answer politely.

Share of Engagements

This shows how much of your whole category's attention belongs to you. GSC's grew by 440% in 2024.

UCI Line

This marks which of your posts beat your own average, so you can put the budget behind what is genuinely working.

Social Lab

Intelligence that takes a stance.

Listening tells you what’s happening.

Social Lab is where that gets turned into ammunition with audits, defences, and research that protect your brand and sharpen your next move.

Cybertrooping

We manage brand perception in the open by defending, advocating, and amplifying the narratives that matter.

Crisis Monitoring

From hourly updates to post-mortem reports, we're on watch when things go sideways, the way we were for clients through the 2024 boycott wave.

Influencer & KOL Audit

We vet, manage, and optimize influencer partnerships so you're not betting your budget on a guess.

Consumer Insights

Focus groups, surveys, and integrated research that put real people behind every number.

Combined Research

We fuse your data with ours using CRM, e-commerce, partner databases to answer what one dataset alone can't.

Creative Forgery

Where intelligence meets imagination.

We take intelligence out of the deck
and into the real world.

Ideas forged from culture. Creative built for impact. Solutions designed to move people and business forward.

Brand Strategy

We shape brand narratives built on insight, not instinct.

CJM Campaigns

We map every step of the customer journey into campaigns that connect at the right moment.

Creative Strategy

We architect the big idea that ties every execution back to a single, sharp truth.

Social Media Campaign

We turn intelligence into content that reaches your target audience and converts it.

Interactive Activations

We build experiences people don't just see but step into.

Meet thebrain

Dr. Shakthi

Founder and CEO, and co-founder and founding board member of SAMA, the Strategic Asia Marketing Alliance. Built iWISERS from a Malaysian social listening startup in 2016 into an APAC intelligence agency. When Malaysian Business, Marketing, or MIA needs someone who reads APAC data for a living, she is the one they call.

Need moreproof?

Here are some real brands, and what our rebels actually did for them.

No. 1
Sentiment rank
+440%
Share of engagements, 2024
+50%
Brand equity
01

Number OneOnSentiment

GSC

A partner since 2017. We've helped them rank number one over TGV and MBO on sentiment, grow their share of engagements by 440% in 2024, and lift their brand equity by 50%. We also co-wrote the #GSCAdmin persona the internet now quotes back at us.

Case visual — coming soon

Work we’ve shipped

The brands our rebels answer to.

Petronas logo
Red Bull logo
L'Oréal logo
H&M logo
Tesco logo
Danone logo
Nivea logo
Beiersdorf logo
Skechers logo
Mydin logo
Sime Darby logo
Seaco logo
MDEC logo
Euromonitor International logo
Cuckoo logo
Fiyta logo
MOHM logo
TAT logo
Wonderlab logo
Marina logo

We’re not just another social media agency

We’re R.E.B.E.L.S with a purpose

Tell us what you’re after. We’ll take it from here.

Your objectives